Technological Advancements and Operational Optimization are at the Forefront of Hewwest’s Strategy

Organizational efficiencies are at the forefront of strategic plans across a variety of industries and markets. At Hewwest, we see each new year as a chance to refine the way we work, and in turn, improve how we serve our customers. By adjusting and enhancing our day-to-day operations, we can process client requests more quickly, spend more time on analytics, and offer better insights to our customers.

Part of operational excellence is identifying time-consuming processes that should be fixed, ensuring the right team members are in the right roles, and implementing more efficient processes. We have dedicated project teams working on improving efficiency on a company-wide level, but once everything is optimized, technology is the next step.

Whether it’s task automation, real-time data analytics, or offering self-service features to our clients, technology has been seen as one of the main ways to up-level financial services across the board. With dedicated data experts on our Hewwest teams, we are investing in data availability and analytics that help us make more accurate investment decisions faster.

These same technologies, such as artificial intelligence and machine learning, are being used to make the client experience more seamless. Using a personalized financial dashboard can help you get the information you’re looking for with just a few clicks, and reading customized financial advice is a great way to stay informed about how your investments are faring in the current markets.

Although our advisors and finance experts aren’t going anywhere, we are investing in improving the way we work in hopes that it will lead to better outcomes, stronger client relationships, and more value-add supplemental offerings.